Privacy Policy

Scope

This Policy applies to user of iDeliver.ng's services anywhere in the world, including user of iDeliver's applications, websites, highlights or different services.

This Policy depicts how iDeliver.ng and its partners gather and utilize individual data to give our services.

This Policy explicitly applies to:

• Drivers: user who give transport independently or through accomplice transport organizations to deliver food, Gadgets and other items.
• Delivery recipients: users who request deliveries of food, Gadgets or other items
• Delivery partners: users who provide delivery services

This policy likewise applies to the individuals who furnish data to iDeliver.ng regarding an application to utilize our services, or whose data iDeliver.ng generally gets regarding its services, (for example, contact data of people related with iDeliver Restaurant partners).

The practices portrayed in this policy are liable to appropriate laws in the spots in which we work. This implies we just take part in the practices portrayed in this policy in a specific nation or area whenever allowed under the laws of those spots. If you don't mind get in touch with us in the event that you have inquiries on our practices in your nation or area.

Data controller

iDeliver.ng is the data controller for the personal data collected in connection with use of our services in Nigeria.

The information we collect

iDeliver.ng collects:

• Data that you give to iDeliver.ng, for example, when you make your iDeliver.ng account.
• Data made when you utilize our services, for example, area, utilization and gadget data.
• Information from other sources, such as iDeliver.ng partners and third parties that use iDeliver.ng APIs.

The accompanying data is gathered by or for iDeliver.ng:

User profile

We gather data when you make or update your iDeliver.ng account. This may incorporate your name, email address, telephone number, login name and secret key, address, installment or keeping money data (counting related installment check data), government recognizable proof numbers, for example, Driver License | NIN number, driving permit or identification whenever required by law, date of birth, photograph and mark. This likewise incorporates driver vehicle or protection data. This likewise incorporates the inclinations and settings that you empower for your iDeliver.ng account.

Background check information

We may gather historical verification data in the event that you join to utilize iDeliver.ng's services as a driver or delivery partner. This may incorporate data, for example, your driving history or criminal record (where allowed by law). This data might be gathered by a seller for iDeliver.ng's sake.

User content

We may gather data that you submit when you contact iDeliver.ng customer support, give appraisals or compliments to different user, or generally contact iDeliver.ng.

Location information

Depending upon the iDeliver.ng services you use and your application settings or gadget consents, we may gather your exact or inexact area data as decided through information, for example, GPS, IP address and Wi-Fi.

On the off chance that you are a driver or delivery partner, iDeliver.ng gathers area data when the iDeliver.ng application is running in the closer view (application open and onscreen) or background (application open yet not onscreen) of your gadget.

Riders and delivery recipients can utilize the iDeliver.ng application without permitting iDeliver.ng to gather their location information. Be that as it may, this may influence the usefulness accessible on your iDeliver.ng application. For example, on the off chance that you don't permit iDeliver.ng to gather your area data, you should enter your get address physically. What's more, area data will be gathered from the driver amid your excursion and connected to your record, regardless of whether you have not permitted iDeliver.ng to gather your area data.

Transaction information

We gather transaction information identified with your utilization of our services, including the kind of services you asked for or gave, your request subtleties, delivery information, date and time the administration was given, sum charged, separate voyaged, and payment Policy. Likewise, on the off chance that somebody utilizes your advancement code, we may connect your name with that individual.

Usage information

We gather data about how you interface with our services. This incorporates data, for example, get to dates and times, application highlights or pages saw, application crashes and other framework action, kind of program, and outsider destinations or services you were utilizing before cooperating with our services.

In some cases, we gather this data through treats, pixel labels and comparable innovations that make and keep up remarkable identifiers. To discover increasingly about these advancements, if it's not too much trouble see our Cookie Statement.

Communications data

We empower user to speak with one another and iDeliver by means of the iDeliver applications, sites and other services. For instance, we empower drivers and riders, and delivery partners and beneficiaries, to call one another (in a few nations, without uncovering their phone numbers to one another). To give this administration, iDeliver gets some data with respect to the calls, including the date and time of the call/content and the substance of the interchanges.

iDeliver may likewise utilize this data for customer support services (counting to determine question between user), for wellbeing and security purposes, to enhance our items and services, and for investigation.

Providing services and features

iDeliver.ng utilizes the data we gather to give, customize, keep up and enhance our items and services. This incorporates utilizing the data to:

• Make and refresh your record.
• Verify your identity.
• Process or encourage installments for those services.
• Offer, obtain, give or facilitate protection or financing policies regarding our services.
• Track the advancement of your trek or conveyance.
• Empower highlights that enable you to impart data to other individuals, for example, when you present a compliment about a driver, allude a companion to iDeliver, split charges or offer your ETA.
• Empower highlights to personalize your iDeliver account, for example, making bookmarks for your most loved spots, and to empower speedy access to past goals.
• Empower availability includes that make it less demanding for user with handicaps to utilize our services, for example, those that enable hard of hearing or in need of a hearing aide drivers to alarm their riders of their incapacities, permit just instant messages from riders, and to get blazing outing demand warnings rather than sound notices.
• Perform inward tasks important to give our services, including to investigate programming bugs and operational issues, to lead information examination, testing and look into, and to screen and dissect use and activity patterns.

PRIVACY SETTINGS

The Privacy Settings menu in the iDeliver.ng Rider application enables clients to set or refresh their area and contacts sharing inclinations, and their inclinations for getting portable notices from iDeliver. Data on these settings, how to set or change these settings, and the impact of killing these settings are depicted underneath.

Location information

iDeliver.ng utilizes riders' gadget area administrations to make it simpler to get a sheltered, dependable excursion at whatever point you require one. Area information enhances our administrations, including pick-ups, route and client bolster.

You can empower/incapacitate or change iDeliver's accumulation of rider area data whenever through the Privacy Settings menu in the iDeliver application, or by means of the settings on your cell phone. On the off chance that you cripple the gadget area benefits on your gadget, your utilization of the iDeliver application will be influenced. For instance, you should enter your get or drop-off areas physically. What's more, area data will be gathered from the driver amid your outing and connected to your record, regardless of whether you have not empowered iDeliver to gather your area data.

Notifications: Account and trip updates

iDeliver gives clients arrange status warnings and updates identified with your record. These warnings are an important piece of utilizing the iDeliver application and can't be handicapped. In any case, you can pick the strategy by which you get these notices through the Privacy Settings menu in the iDeliver application.

Notifications: Discounts and news

You can empower iDeliver to send you push warnings about limits and news from iDeliver. You can empower/impair these notices whenever through the Privacy Settings menu in the iDeliver application.

DEVICE PERMISSIONS

Most portable stages (iOS, Android, and so on.) have characterized specific kinds of gadget information that applications can't access without your assent. These stages have diverse authorization frameworks for acquiring your assent.

The iOS stage will caution you the first run through the iDeliver application needs authorization to get to particular sorts of information and will give you a chance to assent (or not assent) to that ask. Android gadgets will advise you of the authorizations that the iDeliver application looks for before you first utilize the application, and your utilization of the application establishes your assent.